Privacy Policy

What Information We Collect

To create a safe and effective platform, we gather certain information when you register and use our services. This is categorized as follows:

Information You Provide Directly

• Account Details: Your name, email, password, date of birth, and gender when you create an account.
• Profile Information: Details you choose to add to your profile, such as photos, lifestyle descriptions, relationship preferences, location, and personal interests.
• Communications: Any correspondence with our support team or reports you make about other users.

Information We Collect Automatically

• Usage Data: Information about your activity on our service, such as login times, features you've used, searches, clicks, and pages visited.
• Device Information: We collect data from your device, including IP address, device ID, browser type, and operating system, to ensure compatibility and security.

How We Use Your Data

Your data is used to operate, enhance, and secure our platform. Our primary goals are:

• To Administer Your Account: Creating and managing your profile, and providing you with customer support.
• To Facilitate Connections: Showing your profile to other users and recommending potential matches based on your criteria.
• To Improve Our Service: Analyzing user behavior to develop new features, fix bugs, and enhance the overall user experience.
• For Safety and Security: Detecting and preventing fraudulent activity, spam, and abuse to protect our community.

Cookies and Tracking Technologies

We use cookies and similar technologies to help operate our site. These small data files are stored on your device and help us to recognize you, remember your preferences, and perform analytics. You can control cookie usage through your browser settings, but disabling them may affect the functionality of our service.

Third-Party Data Sharing

We do not sell your personal data. However, we may share information with a limited set of trusted third parties for specific purposes:

• Service Providers: Partners who assist us with data hosting, analytics, customer support, and marketing. They are contractually bound to protect your data.
• Legal Obligations: If required by law, such as in response to a court order or legal process, we may disclose your information.
• To Protect Rights: We may share data to enforce our terms, prevent fraud, or protect the safety of our users.

Data Security and Retention

We implement robust security measures, including encryption and access controls, to protect your data from unauthorized access or disclosure. We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, your data will be deleted in accordance with our retention policies and legal obligations.

Your Rights and Choices

In line with the Data Privacy Act of the Philippines (RA 10173) and GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Rectify any inaccurate or incomplete information in your profile.
• Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
• Object: Object to the processing of your data for marketing purposes.

You can exercise most of these rights directly through the settings in your account. For other requests, please contact our support team.

Children's Privacy

Our service is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has provided us with personal data, we will take steps to delete such information and terminate the account.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and, where appropriate, through other channels. We encourage you to review this policy periodically.